Frequently Asked Questions

BokTech is an ODM/EMS manufacturer providing electronic design and engineering, PCB fabrication, SMT and PCB assembly, component sourcing, prototyping, box build, mechanical & electrical engineering, testing, and low, medium and high-volume production.

For standard PCB and PCBA orders, upload your Gerber file and receive an instant online quotation in minutes. For turnkey, box-build, or BOM-driven projects that require engineering review, our team returns a formal quote within 24 hours.

BokTech has fabrication facilities in China and serves global clients. The contact address is in Shenzhen, Guangdong Province.

Yes. BokTech supports prototyping as well as low, medium, and high-volume production.

For most standard turnkey projects, PCB assembly lead time ranges between 3 and 15 business days. A fast-turn prototype with in-stock components can ship in as little as 24 to 72 hours, while complex production runs involving global component sourcing or extensive functional testing typically take 2 to 4 weeks.

The official lead time begins after the DFM engineering review is approved — not the moment the order is paid online. Submitting error-free design files prevents initial clock delays.

Standard 2-6 layer rigid PCBs take 2-4 business days for prototype runs, and quick-turn 2-layer boards can be produced in 24 hours. Complex multilayer boards (10+ layers, HDI, blind/buried vias) take 5-8 business days. Specialized finishes such as Hard Gold, Immersion Silver or ENEPIG may add 1-2 days.

Delays almost always trace to one of five root causes: long component factory lead times (specialized MCUs, PMICs or RF modules can run 12-26 weeks), ambiguous BOMs (missing MPNs or package codes), DFM and footprint mismatches, high-density packages that require 3D X-ray (AXI) inspection (fine-pitch BGAs down to 0.35 mm, 01005 passives, QFNs), and custom functional testing that adds 1-3 days.

• Use in-stock standard components from major suppliers (Yageo, Murata, TI, STMicroelectronics, Microchip).
• List approved alternates (AML/AVL) directly in your BOM.
• Submit a DFM-clean data package: Gerber/ODB++ files, an audited BOM with exact MPNs, a centroid (pick-and-place) file, and clear assembly drawings with component polarities marked.
• Choose turnkey assembly so fabrication and sourcing overlap — saving 3-7 business days.
• Leverage a Shenzhen-based local supply chain for same-day hard-to-find parts.

Prototype runs of 5-50 boards take 1-2 weeks (expedited 3-5 business days); low-volume 50-500 boards take 2-3 weeks; high-volume mass production of 500-10,000+ boards takes 3-6 weeks.

Email support@boktech.cc or submit the contact form on our Contact Us page. Our address is E Building, Aimeite Electrical Industrial Park, Shiyan Street, Bao'an District, Shenzhen, Guangdong, China, 518108.

Shenzhen, Guangdong, China.

Provide your message, full name, and email through the contact form, and our team will follow up.

BokTech-manufactured products are warranted free from manufacturing defects for 30 days from the date of delivery. We will replace, repair, or credit confirmed defective products at our option. Warranty does not apply to damage from accident, abuse, or misuse after delivery, and you are responsible for safely returning the product to us.

Payment is 100% in full before shipment. After several cooperations, BokTech may offer credit with a prepayment percentage, with the remaining balance confirmed before shipment.

You (the customer) are responsible for any VAT, tariff, duty, taxes, handling, brokerage, and customs clearance charges. BokTech will not falsify customs forms or mark orders as "gift" or "sample", and cannot lower declared values.

Risk of loss and title pass to you upon delivery to your specified shipping address, unless otherwise specified in writing. You are responsible for initiating any claim for lost or damaged shipments.

We ship worldwide via DHL, FedEx and UPS, with typical transit of 3-6 business days, and by Registered Post for 8-20 business days transit. Orders are picked, packed and dispatched the same day they are ready, with tracking to your delivery address.

Services are available to individuals who are at least 18 years old, or at least 13 years old and authorized by a parent or legal guardian. Deliberately providing false registration information may result in termination of service.

We may collect name, email address, mailing address, phone number, and credit card information when you visit, register, place an order, subscribe, respond to a survey, or fill out a form. You may also visit our site anonymously.

No. Your information is used only to provide our services and handle your order (such as shipment and official order communications). We will not share it with any third party for any purpose.

Your information is used solely for providing services and order-related communication, including official notices about order abnormalities. We do not share it with third parties.